According to the latest (2012) Best Practices Report by Prosci, the world’s leading research body into Change Management, active and visible sponsorship is the number one predictor of success with corporate change, whilst conversely, its absence is unfortunately also the number one predictor of failure. are you the leader of a change – if ...

Some would say there is a business case for the application of sales techniques, whilst others achieve sales targets through prioritizing a different business case, one based on human connection. This school of thought indicates that a lack of ability to forge connection with customers can not only have dramatic negative impact upon sales ...

During any change situation in the workplace, managers are often described as having the toughest job. Many think it is about having to work with others to adopt the change, but let’s not forget first and foremost that even the managers themselves must understand and agree to the change – they will be assessing ...

As the years ticked by, a corporate trainer delivered interactive training sessions alongside the best of the best. She applied all adult learning principles, action learning opportunities and up to date, relevant learning methodologies. Her career flourished and promotions followed. Accolades were forthcoming and records beaten. However, something seemed ‘wrong’ as there were indicators ...

Time and time again I’ve observed misplaced loyalty in the workplace which paints a glorious picture of employee-followership, the type that corporate leadership dreams are made of. Yet the dream quickly crumbles into a graveyard of reactive and agenda-driven activity when the leader moves on – why? Because each one of those followers put ...